Audio, Visual, Connected

Poly Headsets: 2 year Warranty with immediate swopout included in pricing (Encore Pro 700 series has 3 years) Poly Video: 1 year factory default warranty (Polycom will quote on repairs 30-90 day turnaround time), unless service is sold with product Jabra: 2 year Warranty on all products, except for Biz2400 which has 3 year Warranty (have to wait for Jabra to send replacement unit) Yealink: 2 years limited warranty for Video Solution: Teams Room System, Collaboration Bar, BYOD Kits, Zoom Room Kit, Speakerphones, Headsets, USB Cameras

We offer same-day delivery in case you want to get your order as fast as possible. Please note that express delivery will cost a little extra compared to other shipping methods.

Effective Date: 15 December 2023 At Monossis, we aim to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. Returns: You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us: If you have any questions on how to return your item to us, contact us at sales@monossis.co.za or call 087 0936 914